A Quick Tip!
Jacqueline Ng“Some of my 12” records are not turning in the HumminGuru cleaner. Why and what should I do?” Some HumminGuru users have been asking this question and we are here to explain and offer some tips that will easily solve the issues.
Some LPs do not spin at all or rotate properly in the HumminGuru, and one of the reasons can be that some LPs are indeed running smaller in size than the standard 12” records. In general, the actual dimension of a standard 12” record is between 300mm to 302mm. However, some LPs had been turned to oval shape due to bad pressings that cause it less than 300mm in dimension while some are wrapped records due to incorrect storage during production or at the retail store. Therefore, these LPs do not dock on the rotation wheels as a result of the deviation in dimension.
Here’s a tip when it happens frequently to some users. Identify the Rotation Wheel 1 that is located on the left side of the machine, hold the top and the bottom edge of the wheel, and apply some force to pull it out horizontally. Simply find an EVA pad which is about 1mm thickness, or a double-sided foam tape. Stick it on the back of the Rotation Wheel 1, and then take the wheel with the number 1 facing up and insert it back into the slot horizontally. The trick is to adjust the position of the Wheel 1 and let it sit very slightly further out. Remind that the EVA pad/foam tape shall not be more than 2mm in thickness and cover the bottom groove. You might also use the EVA black sticker provided in the replacement kit. There should be two in each kit.
Furthermore, check if the LP is properly docked centered on the Wheel 1 and the water basin filter slot. Take the rotation wheels out and check if the wheels rotate smoothly. If it is not, the replacement of the wheels is required. Hope you find the tips helpful!
We wish everyone a Merry Christmas and have a Magical holiday season!
Love & Peace,
HumminGuru Team
14 comments
I had problems turning the record right from the start. Even sticking the pad on the back of the reel only brought a slight improvement. The drive wheel simply slips and doesn’t take the record with it. A cleaning mixture with 10% isopropanol makes it even worse! The principle of the machine is good, the cleaning effect is also good. But sitting next to the machine and bumping the plate every few seconds to keep it spinning is annoying. The drive roller is too smooth and too hard. A softer roller would of course have more wear, but it would be good for the user! Unfortunately, a trial with a new roller from the spare parts pack did not bring any improvement. Another point of criticism is that the drive stops while the water is being pumped out. Depending on the mixture, there is a slight build-up of foam. If the plate remains stationary, the foam sticks to the plate and dries there. It should continue to rotate during pumping! If this is improved with the drive roller, the machine is recommended…. at the moment it is too annoying.
Translated with DeepL.com (free version)
I just purchased your machine and I am quite satisfied. As others have also reported, some long playing interrupts the rotation and forces me to encourage it. This means having to monitor the activity constantly. I think a simple change to the shape of the rotating wheel rubber could solve the problem. Instead of a smooth surface I would propose a central slit so that the rubber hugs the edge of the disc.
Cleaned a few records this evening. Went to clean another and it just blinks white light in standby mode. Changed wheels. Cleaned water basin filter. Does not help.
I have received the machine and tried to start it but it does not work but the light on the power adapter lights up green. I turn it on but the control panel never lights up. Help me .
I have the same problem. My humming guru never rotated records straight out of the box. I’ve tried all the recommended fixes but the records still don’t turn. Any advice would be helpful, as I’ve run out of ideas other than sending the machine back to the supplier .